20+ years of hands-on IT solutions for small and medium-sized businesses in Rochester and the surrounding area. From emergency fixes to full infrastructure planning.
From day-to-day support to strategic planning, we keep your technology working so you can focus on running your business.
Strategic guidance on adopting AI tools and workflows that fit your business — cut costs, save time, and stay competitive.
Automate repetitive data tasks and workflows so your team can focus on what matters. Custom solutions for your business processes.
Hands-on setup and integration of generative AI tools — from content creation to customer service — tailored to your operations.
Expert diagnosis and repair of desktops and laptops. Hardware issues, software problems, and performance optimization.
Business and home networking solutions — WiFi, router configuration, and network security implementation.
Cloud and local backup solutions with disaster recovery planning to protect your critical business data. We also recover data from failed drives, appliances & servers.
Technology strategy and planning to help you make smart decisions about your IT infrastructure and digital transformation.
Specialist support for both ecosystems — Mac, PC, iPhone, iPad, and Windows servers.
Complete home office technology solutions from hardware selection to network optimization for remote work.
On-site technical assistance for remote IT operations. We act as your local physical presence — managing equipment, responding to issues, and keeping things running.
Whether you're managing remote operations or need on-site muscle, we're your boots on the ground in Rochester.
We're a local Rochester team with a genuine passion for technology and helping businesses embrace it confidently. As Apple & Microsoft specialists, we bring comprehensive, vendor-agnostic support — no upsells, no runaround.
Whether you're dealing with a computer emergency or planning a full network upgrade, we've seen it all and we're here to help.
Serving Rochester homes and businesses with reliable IT since 2002.
Rochester-based, community-focused. We know the area and we're always nearby.
Specialist support across both ecosystems — whatever you run, we've got you covered.
Trained in the latest AI tools and technologies to help your business work smarter and stay ahead.
IT emergencies don't keep business hours. Neither do we.
Reach out by phone, WhatsApp, email, or Facebook — we respond fast.
Call us directly anytime
Message us at (585) 451-1300
Remote & on-site support requests
@pcnybiz — message us here
💡 Tip: For fastest response, call or WhatsApp us directly. Email response within 1–2 hours during business hours.